eCitizen
Buying a car in Kenya is an exciting milestone, but the following paperwork can be overwhelming. One of the inevitable processes is the transfer of a logbook. This is a requirement for everyone selling and or buying a car or a motorbike. Kenyan laws, specifically the Traffic Act (CAP 403)
eCitizen
Passwords – very important, but we always forget them. They are like the digital equivalent of that one sock that always mysteriously disappears in your house when you need to rush to work. While creating them, you’re always convinced, “I don’t need to write it down.” A day later,
eCitizen
Ever spent a frustrating morning at a government office, waiting in endless queues just to get a simple car-related task done? We’ve all been there – queuing at Huduma Centre or NTSA offices to renew a license or get a new one. It is tedious and sometimes you walk away
eCitizen
If there is one thing most Kenyans hate on the road – traffic police. They wave you over almost every other time, and even when you are confident that everything is fine, they somehow find a fault! The first thing they always ask for when you are in the wrong? Your
eCitizen
Towards the end of 2023, the National Transport and Safety Authority (NTSA) announced that it would move its services to eCitizen in line with the government directive to centralize all government services. The changes took effect on January 2, 2024. NTSA services on the eCitizen platform include motor vehicle search,