Branch Sales Manager

About Peach:

At Peach, our mission is to revolutionize car ownership across Sub-Saharan Africa by transforming the way people buy, sell, and maintain cars. We’re building a dynamic marketplace powered by innovative technology, a customer-centric culture, and a commitment to fair business practices. Our vision is to create a seamless and accessible car ownership experience that makes vehicles more affordable, reliable, and sustainable for everyone.

Peach is on a bold path to becoming the largest car marketplace in Kenya. We aspire to be Kenya’s ultimate one-stop shop for all things cars, offering everything from vehicle sales and maintenance to financing solutions — all delivered the Peach way: trust, transparency, and customer-focused.

By continually pushing the boundaries of what’s possible, we aim to reshape the car ownership experience in Kenya and Sub-Saharan Africa, making it easier, smarter, and more inclusive for every driver. Join us on our journey to change the way Africa drives.

Job Overview:

Peach Cars is opening up new locations and rapidly expanding our operations. We require a branch sales manager at each location to ensure that our buyer-facing reps, seller-facing reps, and sales admin associates are well managed. Additionally, this individual will support inspection coordination, performance management, and general management of the location’s operations.

Duties and Responsibilities:

• Daily Management of the Sales Team 
  • Buyer-facing reps have consistent viewings, are strong negotiators, have cars in the pipeline, and provide a positive customer experience. 
  • Private Seller Facing Reps have strong intake numbers, are managing the communication on the CRM and other platforms, and are showing customers a positive experience
  • Sales Admin timelines are reasonable during handovers, they have well-managed workflows, can solve problems independently, and provide a positive customer experience to clients 
  • Brokers on retainer management
  • Feedback from the Quality Assurance teams is actionable and integrated into our systems to ensure customer communication is strong, timely, and professional.
  • Inspections are well coordinated and any issues that come up are resolved 
  • Reporting and performance management of the team are being tracked
  • The team is well managed in terms of scheduling, regular 1:1s, growth/coaching, and accountability for outcomes. 
• Oversee all branch operations 
  • Serve as *the* communicator for the location managed. Ensure you’re present, known by customers, and delivering a positive customer experience
  • Takes action and owns problem-solving for their location
  • Can continue to sell 3 vehicles a month in addition to team management
• Maintain complete, accurate, and timely data entry to ensure reliability and integrity of business records.
  • Ensure sales Master Tracker is filled on time daily
  • Ensure daily reporting on the Slack channel and daily viewing reports are updated
• Coordination with cross-functional Teams (Fleet, Admin, Inspections, Growth, Product, etc)
• Coordination with Finance to ensure we have what we need to build a successful location without overspending on the budget.

Knowledge and Experience:

• Business related degree 
• 3+ years of experience in Sales or Customer Experience/ Relationship Management
• Strong analytical and results-oriented skills
• Excellent communication, leadership, and interpersonal skills.
• Excellent organization and time management skills
• Ability to analyze sales data/ performance and draw insights from the data
• Experience and dedication to building and maintaining strong customer relationships
• High level of integrity and professionalism
• Results-oriented with a strong drive to achieve targets

Peach Core Values: 

Peach Cars is a values-driven organization. If you are interested in this role, please be prepared to speak to the following values, including how you understand them and would put them into practice in your efforts day-to-day.

• Ownership ~ Complete work is the expectation; going above and beyond is who we are and what we do 
• Respect ~ Communication is key and this is always done respectfully, no matter how difficult; as a team, we may disagree but we commit
• Challenge ~ As a company, we are anti-comfort zones; Peach is a place for learning and growth

Join Our Team:

If you are a thoughtful, process-oriented individual with a desire to innovate and grow our team, we want to hear from you! Join us at Peach Cars and be a part of a dynamic team dedicated to revolutionizing the automotive industry in Kenya. To apply, please submit an updated resume and cover letter with the title ‘Branch Sales Manager- Your Name to careers@peach-technology.com

Peach Cars is an equal opportunity employer and welcomes applications from individuals of all backgrounds. We value diversity and inclusion in our workplace.