Sales Admin Intern

About Peach:  

At Peach, our mission is to revolutionize car ownership across Sub-Saharan Africa by transforming the way people buy, sell, and maintain cars. We’re building a dynamic marketplace powered by innovative technology, a customer-centric culture, and a commitment to fair business practices. Our vision is to create a seamless and accessible car ownership experience that makes vehicles more affordable, reliable, and sustainable for everyone.

Peach is on a bold path to becoming the largest car marketplace in Kenya. We aspire to be Kenya’s ultimate one-stop shop for all things cars, offering everything from vehicle sales and maintenance to financing solutions - all delivered the Peach way: trust, transparency, and customer-focused.

By continually pushing the boundaries of what’s possible, we aim to reshape the car ownership experience in Kenya and Sub-Saharan Africa, making it easier, smarter, and more inclusive for every driver. Join us on our journey to change the way Africa drives.

Job Overview

As a Sales Administration Intern at Peach Cars, you will play a vital role in supporting our sales process. This position offers hands-on experience in a dynamic environment, where you'll develop strong organizational and communication skills while fostering a customer-focused approach.

Duties and Responsibilities

• Assist in coordinating checks on vehicle status, including logbook ownership, and communicate findings to internal teams.
• Support buyers and sellers throughout the administrative steps of the sales process.
• Clearly explain sales administration procedures (e.g., agreement preparations, payments, ownership transfers, and insurance) to set expectations for timelines and outcomes.
• Guide customers through our sales documentation, addressing any questions they may have.
• Ensure all documentation is properly signed and maintain KYC records, organizing files both online and offline.
• Help coordinate the physical handover of vehicles with the fleet team, ensuring all necessary checks are completed and customers sign the handover checklist.
• Conduct pre-handover checks on vehicles to ensure they are clean and ready for delivery.
• Assist in the coordination of logbook-related services, including ownership transfers and logbook pickups.
• Introduce our services and pricing to buyers, and facilitate the collection and delivery of logbooks.
• Monitor the status of logbook ownership and assist customers with any issues related to their Ecitizen accounts.
• Ensure timely logbook transfers and clear communication among all relevant parties.
• Follow up with sellers regarding the cancellation of active insurance policies once the car is sold, and assist buyers in obtaining new policies.
• Coordinate payment processes with the finance team and communicate updates to customers, ensuring that transaction receipts and confirmations are shared promptly.

Knowledge and Experience 

• Degree in Business Administration,or a related field.
• Knowledge of Microsoft Office and Google Suite.
• Strong organizational skills and attention to detail, with the ability to manage multiple tasks simultaneously.
• Excellent communication skills, both verbal and written, to effectively engage and correspond with internal and external stakeholders.
• Customer-focused mindset with a desire to learn.
• Experience with the NTSA portal on the eCitizen platform (logbook transfers) is a plus, not a must-have.

Peach Core Values 

Peach Cars is a values-driven organization. If you are interested in this role, please be prepared to speak to the following values, including how you understand them and would put them into practice in your efforts day-to-day.

• Ownership ~ Complete work is the expectation; going above and beyond is who we are and what we do 
• Respect ~ Communication is key and this is always done in a respectful manner, no matter how difficult; as a team, we may disagree but we commit
• Challenge ~ As a company, we are anti comfort zones; Peach is a place for learning and growth

Join Our Team:

If you’re excited to kickstart your career in sales administration and gain practical experience, please write to careers@peach-technology.com with the title, “ Sales Admin Intern- Your Name” with an attached CV.

Peach Cars is an equal opportunity employer and welcomes applications from individuals of all backgrounds. We value diversity and inclusion in our workplace.